How do I make a payment for a Swanvi purchase?
Swanvi offers many methods to make a payment: Credit Card & Debit Card, Net Banking, and Cash on Delivery. Information from all Credit/Debit card remains confidential. Swanvi and our trusted payment gateways use 256-bit SSL encryption to guard your information.
Are there any hidden charges when I make a purchase on Swanvi (Octroi, Sales Tax)?
There are no hidden charges when you make a purchase on Swanvi. All prices include Value-Added Tax (VAT) and Central Sales Tax (CST). The prices you see are exactly what you pay. Free delivery is available for orders above Rs. 500, below which you will be charged an additional Rs. 70. For cash-on-delivery payment for an order below Rs. 350.
What is Cash on Delivery?
Cash-on-Delivery (CoD) is an alternative for paying by credit card or Net Banking. When you use CoD service, you pay money at the time of delivery, not at the time of purchase.
Are there any hidden terms and conditions for a CoD purchase?
It's a cash-only payment method; e-Gift Vouchers or Store Credit cannot be used for these orders. Payment has to be made using Indian currency only with exact change. For cash-on-delivery payment below Rs. 350, additional Rs. 70 will be charged at cash-on-delivery.
How do I pay using a Credit/Debit card and is it safe?
We accept all VISA and MasterCard cards by Indian and International banks. Customers will need to provide their 16-digit Credit/Debit Card number and 3 digit Card Verification Value written on the back of the card towards the payment gateway.
All card information remains private and confidential. Swanvi and our trusted payment gateways use 256-bit SSL encryption to guard your information.
Which debit cards do you accept?
We accept all VISA and MasterCard cards issued by Indian and International banks. Customers will need to provide their 16-digit Credit/Debit Card number and 3 digit Card Verification Value written on the back of the card towards the payment gateway.
For which banks do you accept payment through Internet Banking?
We accept payment through Internet Banking from all Banks.
How do I place a Cash-on-Delivery (CoD) Order?
1. Enter shipping addresses (with Pin Code) and you will be prompted for Payment Option.
2. If the COD option is available for your PIN code, select "Pay By Cash-on-Delivery"
3. On the next page, you will get order confirmation message, but your shipment will be pending till a customer service representative verifies your order via telephonic coversation at the number you provided on address page.
4. Verified and confirmed, your order will be processed for shipment.
5. You will be required to make a cash payment to our courier partner at the delivery of your order.
Other Payment Terms & Conditions for Cash on Delivery orders
The maximum order value for CoD is Rs. 50,000
Gift Vouchers or Store Credit will not be allowed for CoD orders
ONLY Cash Payment in Indian currency is accepted as payment.
Rs 70 is applicable for the orders below Rs 350 as shipping chargers.
What is 30 Days Return Policy?
Please click here to view our Return Policy.
What is 5-7 days Free Delivery? Are all orders delivered at zero shipping costs?
Please click here to view our Shipping Policy.
How do I pay for International Orders?
You can compensate with international credit/debit cards or transfer into our account through the services of paypal. To know more about worldwide shipping, read here.