SWANVI LUXE PRODUCTS POLICY

Swanvi Luxe products are high quality hand curated products with fine craftsmanship. All products with ‘Swanvi Luxe’ seal have extended guarantee for 6 months per below terms & conditions. If a product violates any of the below conditions, Swanvi will exchange your products with a new product in similar design or will refund your money.

  • 1. Weight Guarantee: All precious jewellery has actual weight displayed on the product page. If weight of the product varies from tolerance value, we will exchange your product or refund your money.
  • 2. Purity Guarantee: Purity of precious metal is given on the product page. For instance 925 silver have guaranteed minimum 92.5% silver purity.
  • 3. Genuine Gemstone: All the gemstone used in Swanvi Luxe are genuine.
  • 4. Gemstone Weight Guarantee: All gemstones have actual weight displayed on the product page. If weight of the stone varies from tolerance value, we will exchange your product or refund your money.
  • 5. Genuine Diamonds: All diamonds used in Swanvi Luxe are genuine. We can provide genuineness certificate at extra cost. Please call us for further details
  • 6. Extended warranty of 6 months on the surface polish and plating.
  • 7. Extended warranty of 6 months on the setting of the gemstone.

* Tolerance value: For silver items where the metal weight is less than 50 grams ± 10% tolerance and items over 50 grams +- 5% tolerance will be acceptable.